Frequently Asked Questions

Everything you need to know about buying through Litfinds.

📦 Shipping Calculator

Estimate shipping costs based on weight and destination.

📏 Size Guide

Chinese sizes run smaller. Use this guide to find your fit.

⚠ Sizes are approximate. Always check the seller's size chart when available.

🛒 Ordering

How do I buy products on Litfinds?

Click "Buy Now" on any product. This takes you to the product on your selected shopping agent (LitBuy, OopBuy, or HipoBuy). Add it to your cart there, pay, and they'll ship it to you. You can change your agent anytime using the ⚙ button in the header.

What is a shopping agent?

A shopping agent is a middleman service that buys products from Chinese marketplaces (Taobao, Weidian, 1688) on your behalf and ships them internationally. They handle payment, quality check photos, and shipping. We recommend LitBuy for the best experience.

How long does shipping take?

Typically 10-25 days depending on the shipping method you choose. Express options (DHL, FedEx) take 5-10 days. Budget options (EMS, SAL) take 15-30 days. Your agent will give you exact estimates at checkout.

Are there any hidden fees?

The price shown is the product price. You'll also pay shipping (depends on weight and destination) and a small agent service fee (usually 3-5%). Some countries charge import tax — check your local customs rules.

✅ Quality

What are QC photos?

QC (Quality Check) photos are real photos of your specific item taken by the agent before shipping. You can inspect the product and decide whether to ship it, exchange it, or get a refund. Products on Litfinds with a "QC" button have community QC photos available.

How are products curated?

Our team and trusted sellers hand-pick every product. We check seller ratings, community feedback, and QC photos before listing. Products go through an admin review process before appearing on the site.

Can I return products?

Returns are handled by your shopping agent. Most agents allow returns within the warehouse before international shipping. Once shipped internationally, returns are difficult and expensive. Always check QC photos carefully before confirming shipment.

👤 Account & Sellers

How do I become a seller on Litfinds?

Contact us via Discord. We'll set up a seller account for you. As a seller, you can add products, track your clicks, and see your stats in the admin panel.

Do I need an account to buy?

No account needed on Litfinds! You only need an account with your chosen shopping agent (LitBuy, OopBuy, etc.) to place orders.

How can I report a problem?

On any product page, click "🚩 Report this product" below the details. You can report dead links, wrong images, wrong prices, or other issues. Our team reviews reports daily.

💰 Payments & Pricing

What currency are prices shown in?

All prices on Litfinds are shown in USD. The actual payment currency depends on your agent — most accept PayPal, credit cards, and various local payment methods.

Is my payment secure?

Litfinds doesn't process payments directly. All payments go through your chosen agent's secure checkout. LitBuy, OopBuy, and HipoBuy all use encrypted payment processing.